At Taxback International, we are dedicated to offering outstanding support to our customers at every stage of their journey, ensuring their needs are met with professionalism and care, from their initial contact to the final resolution and beyond.
For our existing customers, we offer a dedicated Client Engagement Desk staffed by knowledgeable professionals who are ready to assist with any queries or issues you may encounter. Whether you have questions about your account, need help navigating our platform, or require technical VAT assistance, our dedicated specialists are here to provide prompt and effective support.
For new customers, we understand that getting started with a new platform can be a daunting task. That’s why we offer comprehensive onboarding to ensure a smooth transition and maximum value from day one.
Our onboarding team will work closely with you to guide you through the process step by step, providing hands-on assistance to help get you up and running quickly.
Find the right level of support to meet your business needs with our tiered customer support plans:
Choose Taxback International for reliable support that adapts to your needs—your success is our priority!
Our innovative VAT Compliance Platform streamlines the preparation and filing of VAT returns, eliminating the complexities of manual reporting.
VATConnect is a secure cloud-based platform designed to optimise VAT reclaim for both Foreign and Domestic VAT Reclaim processes.
Simplify and consolidate your cross-border Payments. Streamline reconciliation and administration costs with TBI Pay.