Taxback International Privacy Document

This privacy policy sets out how uses and protects any information you give when you use this website. Taxback International is fully committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Taxback International may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25 May 2018.

What information we collect

We may collect the following personal information from you:

Contact Information such as name, email address, phone number, country of residence.

Company information pertinent to identifying your requirements for International VAT services such as company name, address, employee numbers and employee information relevant to the processing of global VAT services.

How your information is used

We require this information to understand your needs, to provide you with a better service and in particular for the following reasons:

  • To address your VAT queries
  • To send you periodical marketing and promotional communications, such as emails, newsletters, whitepapers and event invitations where you have subscribed to these services
  • To provide the service you have requested
  • We may use the information to improve our products and services
  • We will never sell your information


You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails.

Information Sharing

Taxback International may disclose your information to:

  • any of our service providers including (without limitation) those engaged by us to perform functions for the processing of global VAT services, which includes storage of your data in the EEA and the United States.
  • persons necessary to ensure Taxback International compliance with any applicable law, regulation, legal requirement.

Taxback International may share your personal information only as described in this Privacy Policy. We will not sell your information.

Updating, verifying and deleting personal data

You may inform us of any changes in your Personal Data and in accordance with our obligations under the EU General Data Protection Regulation ((EU) 2016/679) (“GDPR”). We will update or delete your Personal Data accordingly. To find out what Personal Data we hold on you, to request a copy of your personal data or to have your Personal Data updated, amended or removed from our database contact us via our website or email address

Cookies and other Tracking Technologies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also helps us to improve our site. For more information on cookies, please see our cookie policy.

Remarketing & Analytics

We sometimes use remarketing as an online advertising strategy. This means that after visiting our website, you may see our adverts on third party sites across the internet. These third party vendors use cookies in order to display our adverts.

In order to do this, Google collects data about your activities that does not personally or directly identify you when you visit our website. This information may include the content you view, the date and time that you view this content, the products you purchase, or your location information associated with your IP address. We use the information we collect to provide you with more relevant advertisements.

Any data used to serve targeted advertisements is de-identified and is not used to personally or directly identify you.

To help us create a better and more tailored service for you, we are currently using Google Analytics Demographics and Interest Reporting. This tool uses a first-party cookie. You can opt out of Google tracking at any time by adjusting your choices in Google’s Ads Settings or learn more about online behavioural advertising here.

Additional Policy Information

Our Web site offers publicly accessible blogs, twitter and LinkedIn community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. We also have testimonials on our sites, for which we have received permission.

Notification of Privacy Statement Changes

We may update this privacy statement to reflect changes to our information practices. We encourage you to periodically review this page for the latest information on our privacy practices. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Contact Information

Any queries may be directed to our Information Security Manager & Data Protection Officer:

Denis Hanafin

You can also contact us by writing at either of the addresses below:

Taxback International Headquarters
IDA Business and Technology Business Park,
Ring Road,

Tel: +353 1 887 1999

Taxback International US Headquarters
333 N. Michigan Ave
Suite 2415
Chicago IL 60601

Tel: +1 866 966 6851