Frequently Asked Questions.

Advice and answers from the Taxback International Team.

  • What type of expenses can I claim a VAT refund on?

    Businesses can reclaim VAT on a range of eligible expenses, which can be defined in three different groups: Travel & Entertainment Expenses, Accounts Payable Invoices and Intercompany Expenses.

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  • What countries offer VAT refunds?

    Taxback International provide foreign and domestic VAT reclaim in all countries where there is a refund mechanism, among them all 28 EU member states.

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  • What information is needed on a VAT compliant invoice?

    Depending on the type of application, an original or scanned invoice is needed to support your claim.

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  • What documents to I need to file a VAT reclaim?

    Taxback International can manage your organisation’s reclaim process when you supply the following documents to us – invoice copies, letters of authority, certificate of taxable status and original invoices.

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  • How long does it take to receive a refund?

    All tax refunds are issued on discretion of the tax authorities. Depending on where your costs have been incurred, you may receive your VAT refund in as little as four weeks.

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  • How much does the Taxback International service cost?

    Our VAT recovery solutions are designed to fit the unique needs of companies of all sizes, offering market-leading pricing options tailored to your needs.

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  • Is there a minimum claim threshold?

    No. Taxback International does not operate a minimum claim threshold, we will recover all the VAT possible to put back into your bottom line – no matter how small.

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  • What are the advantages of using Taxback International?

    Taxback International combines innovative technology, deep industry expertise and value-added partnerships to deliver comprehensive VAT solutions.

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  • When should my business be registered in another country?

    Your business is eligible or liable to VAT register in another country if you are carrying out taxable supplies in that country, and the obligation to account for VAT is not shifted to your customer.

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  • Can I get VAT back if my business is registered or required to be registered in the country where business expenses are incurred?

    Yes. You can still get the VAT back by reporting the VAT on purchases in your VAT return in that country. This may result in either over-payment that could be claimed, or in a VAT credit that can be offset against VAT liabilities.

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  • Where are the benefits of VAT registration?

    Once your business has become VAT compliant by registering for VAT, it is also entitled to claim back VAT on purchases which it would otherwise not be able to get back.

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  • What do businesses need to do if they are registered for VAT?

    Companies have a number of obligations in the jurisdiction they are VAT registered in, such as issuing compliant VAT invoices, keeping proper records, filing VAT returns and other tax declarations on time.

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  • Can Taxback International help my business if I am already registered for VAT?

    International VAT can be complex, time-consuming and challenging. Our international team of tax specialists will ensure that your VAT is managed in the most effective, cost-efficient and law compliant way.

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  • Why can businesses reclaim VAT?

    In order to encourage international trade, the European Union introduced legislation in the 1980’s enabling businesses to claim back VAT paid on expenses incurred while doing business in member states.

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  • How much VAT can businesses reclaim?

    Businesses can reclaim the majority of VAT paid on eligible expenses, subject to fulfilling nominal criteria. The applicable VAT rate varies from country to country, as does the list of eligible business expenditure.

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  • What is Value Added Tax (VAT)?

    Value Added Tax (VAT) is an indirect tax levied on the supply of goods and services that can add between 5 – 27% to your company’s business travel expenses.
    Applicable VAT rates vary from country to country and the tax is recognised under different names, including IVA (Italy), GST (Canada, Australia), MWST (Germany, Austria), TVA (France, Belgium) and MOMS (Scandinavia).

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